ICT services quality in context of availability management

Kód výsledku v IS VaVaI
<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F61989100%3A27510%2F10%3A10227511" target="_blank" >RIV/61989100:27510/10:10227511 - isvavai.cz</a>
Výsledek na webu
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DOI - Digital Object Identifier
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Jazyk výsledku
angličtina
Název v původním jazyce
ICT services quality in context of availability management
Popis výsledku v původním jazyce
In last decades the ICT services importance has been increasing and the users and customers requirements have increased also. The orientation of ICT services management has changed and it was also focused not only on quantity but also on ICT services delivery quality and stability in context of the situation described above. The availability management process is tool for users and customers requirements satisfaction. The paper describes the ICT services quality in context of Availability management aspart of IT Service Management.
Název v anglickém jazyce
ICT services quality in context of availability management
Popis výsledku anglicky
In last decades the ICT services importance has been increasing and the users and customers requirements have increased also. The orientation of ICT services management has changed and it was also focused not only on quantity but also on ICT services delivery quality and stability in context of the situation described above. The availability management process is tool for users and customers requirements satisfaction. The paper describes the ICT services quality in context of Availability management aspart of IT Service Management.

Druh
J<sub>x</sub> - Nezařazeno - Článek v odborném periodiku (Jimp, Jsc a Jost)
CEP obor
AE - Řízení, správa a administrativa
OECD FORD obor
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Rok uplatnění
2010
Kód důvěrnosti údajů
S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

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