Proposal of the Competency Model for SME Managers in Tourism

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F62690094%3A18440%2F23%3A50021010" target="_blank" >RIV/62690094:18440/23:50021010 - isvavai.cz</a>

Výsledek na webu

<a href="https://drive.google.com/file/d/1-EPCYZNngo7IooLSts5mu64SM5bXbJ7P/view?pli=1" target="_blank" >https://drive.google.com/file/d/1-EPCYZNngo7IooLSts5mu64SM5bXbJ7P/view?pli=1</a>

DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Proposal of the Competency Model for SME Managers in Tourism

Popis výsledku v původním jazyce

The paper deals with the issue of managerial competencies in tourism SMEs. Managerial competencies and competency models are believed to be the most important tools in companies for ensuring their performance and market competitiveness in today&apos;s highly volatile world. Tourism, however, deals also with sustainability issues. The paper aims to identify primary managerial competencies and propose a competency model applicable to tourism SME managers, which would meet sustainability requirements. The paper builds on data gathered in a survey performed by the author. An online survey technique was used, accompanied by interviews with management representatives in selected tourism entities. The proposed competency model for SME managers active in tourism consists of 8 competencies in 3 categories: basic, functional and leadership competencies. Each competency is then classified for importance and degree of development. The most important managerial competencies are effective communication, cooperation, environmental behavior, problem solving and business approach. Additionally, it may be customer focus, leadership and knowledge management. The paper also provides a proposal of competency development for SME tourism management, where besides basic managerial abilities are specific sustainability-related skills.

Název v anglickém jazyce

Proposal of the Competency Model for SME Managers in Tourism

Popis výsledku anglicky

The paper deals with the issue of managerial competencies in tourism SMEs. Managerial competencies and competency models are believed to be the most important tools in companies for ensuring their performance and market competitiveness in today&apos;s highly volatile world. Tourism, however, deals also with sustainability issues. The paper aims to identify primary managerial competencies and propose a competency model applicable to tourism SME managers, which would meet sustainability requirements. The paper builds on data gathered in a survey performed by the author. An online survey technique was used, accompanied by interviews with management representatives in selected tourism entities. The proposed competency model for SME managers active in tourism consists of 8 competencies in 3 categories: basic, functional and leadership competencies. Each competency is then classified for importance and degree of development. The most important managerial competencies are effective communication, cooperation, environmental behavior, problem solving and business approach. Additionally, it may be customer focus, leadership and knowledge management. The paper also provides a proposal of competency development for SME tourism management, where besides basic managerial abilities are specific sustainability-related skills.

Druh

J_ost - Ostatní články v recenzovaných periodicích

CEP obor

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OECD FORD obor

50204 - Business and management

Projekt

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Návaznosti

S - Specificky vyzkum na vysokych skolach

Rok uplatnění

2023

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název periodika

Czech hospitality and tourism papers : hotelnictví, lázeňství, turismus

ISSN

1801-1535

e-ISSN

2571-0389

Svazek periodika

19

Číslo periodika v rámci svazku

37

Stát vydavatele periodika

CZ - Česká republika

Počet stran výsledku

12

Strana od-do

4-15

Kód UT WoS článku

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EID výsledku v databázi Scopus

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