Application of the customer value concept for measurement and value chain processes management

Kód výsledku v IS VaVaI

<a href="https://www.isvavai.cz/riv?ss=detail&h=RIV%2F70883521%3A28120%2F10%3A63509850" target="_blank" >RIV/70883521:28120/10:63509850 - isvavai.cz</a>

Výsledek na webu

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DOI - Digital Object Identifier

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Jazyk výsledku

angličtina

Název v původním jazyce

Application of the customer value concept for measurement and value chain processes management

Popis výsledku v původním jazyce

The essence of the customer value concept is the product (object). These objects are the holders of the functions that satisfy customer needs as well as experience in co-creation process with customers. Searching for unique value with the customer is limited by claims on resources (total cost) necessary to achieve the desired degree of satisfying (degree of saturation) customer needs. Firms' value-chain is understood as a set of value adding functions that constitute the specific processes (activities)needed to realize the production of certain products. Every business entity transforms input factors into final products or services, using its value creation functions that are the essential parts of value chain. Profitable enterprise must have lower costs than competitors or must produce in such a way that leads to firms? differentiation from competitors. This means that it must have specific strengths in one or more value creation functions. The aim of the firm is to make such product

Název v anglickém jazyce

Application of the customer value concept for measurement and value chain processes management

Popis výsledku anglicky

The essence of the customer value concept is the product (object). These objects are the holders of the functions that satisfy customer needs as well as experience in co-creation process with customers. Searching for unique value with the customer is limited by claims on resources (total cost) necessary to achieve the desired degree of satisfying (degree of saturation) customer needs. Firms' value-chain is understood as a set of value adding functions that constitute the specific processes (activities)needed to realize the production of certain products. Every business entity transforms input factors into final products or services, using its value creation functions that are the essential parts of value chain. Profitable enterprise must have lower costs than competitors or must produce in such a way that leads to firms? differentiation from competitors. This means that it must have specific strengths in one or more value creation functions. The aim of the firm is to make such product

Druh

D - Stať ve sborníku

CEP obor

AH - Ekonomie

OECD FORD obor

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Projekt

Výsledek vznikl pri realizaci vícero projektů. Více informací v záložce Projekty.

Návaznosti

P - Projekt vyzkumu a vyvoje financovany z verejnych zdroju (s odkazem do CEP)

Rok uplatnění

2010

Kód důvěrnosti údajů

S - Úplné a pravdivé údaje o projektu nepodléhají ochraně podle zvláštních právních předpisů

Název statě ve sborníku

European Conference on Management Leadership and Governance

ISBN

978-1-906638-81-8

ISSN

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e-ISSN

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Počet stran výsledku

5

Strana od-do

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Název nakladatele

The College of Management - Edukacja - and the Professional Development Center ?Edukacja?, Wroclaw, Poland

Místo vydání

Wroclaw

Místo konání akce

Wroclaw

Datum konání akce

1. 1. 2010

Typ akce podle státní příslušnosti

EUR - Evropská akce

Kód UT WoS článku

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